Shipping policy

Last updated: October 5, 2026

Shipping rates

Free standard shipping on orders of $45 or more.
$7.95 standard shipping on orders under $45.
Express shipping: $14.95 on any order. Express orders are processed first and shipped with a faster carrier.
The shipping cost is always shown at checkout before you pay.

Orders are processed in 1 to 3 business days.
Delivery to the United States, Canada, Australia and New Zealand usually takes 7 to 15 business days after dispatch.
Delivery to other countries can take longer. If you need your order by a specific date, email us before ordering.
Business days are Monday to Friday, excluding public holidays.
Delivery times are estimates. Carriers, customs and peak seasons can cause delays outside our control. If your order is very late, our Refund Policy explains how we help.

We ship to the United States, Canada, the United Kingdom, Australia, New Zealand, most of Europe and the other countries available at checkout.

When your order ships, we email you a tracking number.
You can follow your order at any time on our Track your order page.
Items may ship from different warehouses, so your order can arrive in more than one package, each with its own tracking.
Tracking can take a few days to show the first update after dispatch.

Some countries charge import duties or taxes when a parcel arrives. These charges are set by your country and are paid by the customer, unless they were already included at checkout.
If you refuse a parcel or do not pay these charges and the parcel is returned or abandoned, we refund the price of the items, minus the original shipping cost and any return costs charged to us.

Please check your shipping address at checkout. If you spot a mistake, email us within 12 hours of ordering and we will try to fix it before the order ships.
We are not responsible for orders sent to an incorrect or incomplete address entered at checkout. Email us and we will help, but a new shipment may need a new shipping fee.
For lost or late orders, see our Refund Policy.